Better communication means more efficient workflows, resulting in increased effectiveness.
Shift planning is a key element of business operations and requires efficient management to keep operating costs in check. Boomerang’s solution for workforce management is a proven tool that helps achieve greater shift planning efficiencies for any organisation.
Step by step process using 2 way SMS technology
Boomerang empowers scheduling software to automatically notify staff with the details of any new shifts, including an option to either accept or reject it. Any accepted shifts are automatically scheduled and assigned to the staff member(s) accepting, with an automated SMS notification triggered to other recipients advising that the shift has been taken. Any rejected shifts are automatically offered to a waiting list of other available staff until the required quotas have been filled. Prior to the shift, a reminder message is sent out thereby reducing both late attendance and DNAs.
The Benefits of using SMS for your business
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