A feature rich environment for 2-way digital messaging

Manage your mobile campaigns from a versatile messaging application. boomCast is the ideal tool for messaging online, providing access to a range of mobile messaging solutions that help to drive communications with your target audience. An intuitive interface allows an organisation to quickly leverage the benefits of our multi-channel, digital communication services by reducing the administrative burden, whilst increasing operational capacity and productivity.

Limit the impact of critical incidents through effective planning and automation of messaging communications

boomAlert allows organisations to co-ordinate their incident communications that are triggered during critical events and to streamline incident and service management processes. Delivering a comprehensive messaging system solution, boomAlert ensures that relevant stakeholders are alerted in real-time and empowered to make informed choices during a critical event, reducing resolution timescales.

Conversational Email-to-SMS and voice messaging from an email client, with no software, training or numbers required.

The ability to access digital communication services from a user’s email client, brings significant value to a company messaging system.  boomMail delivers a secure, compliant SMS and voice messaging solution to a widespread user base, from any email client or application with email capability. Using ‘Intelligent’ messaging, 2-way conversations are managed automatically, with communication threads grouped by subject rather than time.  As all company communications are recorded locally, boomMail provides an ideal corporate SMS and voice messaging service that is fully compliant.

Build interactive customer engagements across multiple channels

Providing customers with convenience and choice is key to both their experience and retention. boomEngage allows organisations to build fully interactive customer journeys to automate engagement across a range of digital communication services, creating a seamless experience for the end-user whilst reducing an organisation’s cost to serve.

The ideal messaging tool to ensure that you are in control of your incident communications.

boomInform is an online messaging platform used for the rapid distribution of communications during an incident or critical event. By cleverly linking company assets, contacts associated to those assets and the messaging communication templates to be used when an incident occurs, the process of initiating and updating communications over the course of an incident is seamless, helping to reduce stress when the pressure is on.

Automate the distribution and fulfilment of work opportunities to your bank of full time or temporary staff

boomFlow overcomes the challenges associated with managing the availability of your resources, using a digital communication solution that can automate the distribution and fulfilment process for any opportunities requiring large scale personnel.  By co-ordinating the messaging for teams of resources, boomFlow is invaluable component of a company messaging system for organisations needing to communicate en masse.