Quadranet Systems Case Study
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As the financial sector is one of the most heavily regulated the need for recorded auditable communications between staff, stakeholders and their customers is essential. Boomerang offers solutions aimed specifically at helping communication with customers, streamlining administrative processes and supporting critical infrastructure; helping organisations fulfill their corporate responsibilities and legislative compliance.
Issue payment reminders, statements and chase overdue payments, easing the pressure call centre staff
Issue reminder requesting payment before charges are incurred;
Allow customers to pay via SMS and use 2-way SMS to authorise balance transfers between accounts
Provide staff with the ability to message from their email client with all messaging recorded and auditable
Use 2FA security to approve customer account access
Notify customers of potentially fradulent transactions, providing a reply option to approve or decline
Distribute up to the minute information on investment opportunities
Automate and escalate communications in the event of a problem or failure
Don’t just take our word for it, see how we’ve already helped global clients, like the University of San Francisco and the British Army, to streamline their communications, reducing administrative burdens and significantly improving productivity.
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