Boomerang offers a range of products and tools dedicated to automated digital messaging. Our pricing is aimed at all types of organisations and so our product entry price is subscription-free to get started. Messaging can be purchased for as low as £0.027 per message.
Automatically manage incident communications
Organisations looking to take the heat out of critical incidents through effective communications should look no further than boomInform. It provides all the tools required to ensure that the end-to-end communications can be distributed quickly, efficiently and error free. By cleverly linking company assets, contacts associated to those assets and the message templates to be used when an incident occurs, the process of initiating and updating communications over the course of an incident is seamless, helping to reduce stress when the pressure is on.
Create assets that could be affected by an incident (e.g. service, building) and associate message templates and contacts
Define communication policies to determine the frequency of automated incident updates and the communication channels used
Access to multiple communication channels (SMS, Email, Voice & Mobile app)
Create incidents and customise incident attributes (e.g. severity, impact, description) which can be inserted into your incident communications
Customise communications to different contact groups during an incident using multiple templates
Remote activation of incidents by SMS, Email and HTTP
Send manual updates as required advising on incident progress/status
Access to an incident dashboard to track the incident status