Business Continuity

Business Continuity

Organisations equipped to respond quickly to a business continuity incident are best placed to minimise its impact. Using Boomerang's business continuity solution, the required communication flows to deal with a range of business continuity threats are prepared in advance, so that in the heat of the moment, they can be quickly activated to verify the welfare of staff and co-ordinate the activities required to effectively respond to the incident.

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Your Benefits

  • Duty of Care compliance
  • Minimise impact of business continuity incidents
  • Utilise resources more efficiently
  • Respond to real-time status reports
  • Improve disaster recovery
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Examples

  • Ensure staff safety
  • Keep staff informed in a crisis
  • Co-ordinate incident response activities
  • Manage customer communications
  • Issue real-time updates
  • Receive real-time updates (from staff)

How it Works:

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Step 1

Prepare communications for each type of threat

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Step 2

Activate the communications by SMS, Email HTTP or user interface

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Step 3

Issue multi-channel messages to staff requesting an acknowledgement

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Step 4

Use automated escalation to hunt for non-responders & Receive automated incident status reports

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Step 5

Issue further communications on resolution

Working with Boomerang has provided our clients with a robust 2-way messaging solution which, when integrated with Oneserve’s service management solution, automates the communication with their customers and improves the efficiency of their service.

Adam Thompson

Chief Solution Officer, Oneserve

Working with Boomerang has provided our clients with a robust 2-way messaging solution which, when integrated with Oneserve’s service management solution, automates the communication with their customers and improves the efficiency of their service.

Adam Thompson

Chief Solution Officer, Oneserve

Working with Boomerang has provided our clients with a robust 2-way messaging solution which, when integrated with Oneserve’s service management solution, automates the communication with their customers and improves the efficiency of their service.

Adam Thompson

Chief Solution Officer, Oneserve