We have done the work, simply select what you want, complete the questions and roll out the Solution.
All you need to do is connect the dots.
Test it, trial it and adjust it so it fits your exact requirements. Boomlogic Solutions deliver a capability that has historically been expensive to deliver, fraught with risk and reliant on third party solutions and developers. No longer is software out of your reach, out of your budget or too risky to adopt. Logic gives you access to a world where an organisation can fulfil many of its corporate, customer and staff responsibilities, from monitoring to informing, alerting to compliance, customer support to self-help, come take a look.
When communications fail, businesses often don’t realise until it’s too late.
• Provide choice to users
• Introduce self-serve and self-help
• Reduce the administrative burden and cost
• Ease pressure during times of stress
• Integrate with ticketing and CRM systems
• Maintain an audit history of comms
• Use hunt groups and escalation
• Spread the workload 24/7 and follow the sun
Providing options for inbound support is support optimisation.
React, deploy, track and manage staff automatically and in real time, ensuring their safty and lending them support when they need it.
• No App, no tracking no rejection
• Opt-in or be invited
• Worker controls access and exit
• Easy adoption
• Minimal effort
• Works on any device
• Does not need internet (cellular signal)
• No code, no risk minimal investment
• UI to help monitor track and escalate
