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Recurring orders are a stable source of revenues for retailers. However, if not managed correctly they represent a headache.
Retailers can be burdened with uncollected replenishment orders, leaving stock rooms full and a layer of administration trying to contact the customer. Using Boomerang’s messaging solution, a message is sent to the customer prior to the replenishment date requesting order approval. The customer’s confirmation response triggers the fulfillments process and payment issuing a final message to the customer when the goods are ready to collect.”
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