Shift Planning & Management

Automate shift planning to reduce operating costs and limit non-attendance

Shift planning is a key element of a business’ operations and requires efficient management to keep operating costs in check. Boomerang’s solution for workforce management is a proven tool that helps achieve greater shift planning efficiency for an organisation serving the hospitality or leisure industry.

Try our interactive SMS process example forShift Planning & Management

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Shift planning & management

`` Event at The O2 Arena



30 staff needed for cleaning shift



Send to pool of 100 cleaners ``

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Click the start process button and follow the instructions

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Boomerang allows scheduling software to automatically notify staff with the details of any new shifts, including an option to either accept or reject it. Any accepted shifts are automatically scheduled and assigned to the staff member(s) accepting, with an automated notification triggered to other recipients advising that shift has been taken.

Any rejected shifts are automatically offered to a waiting list of other available staff members until the required quotas have been filled. Prior to the shift, a reminder message is sent out, reducing both late attendance and DNAs.

Benefits to your business

Limit the impact of service disruption and reputational damage

Automate re-scheduling to alleviate the impact on internal resources

Rapidly notify customers of disruption

Deliver a pro-active approach to the management of service disruption

Empower the customer easily reschedule

Example Applications

Facility Management

Restaurant & Bar Staffing

Team Availability

Hospitality & Leisure

  • Shift Planning & Management

  • Appointments Bookings & Reservations

  • Service Disruption

  • Fast Tracking Payments

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Relevant Solutions

  • Shift Planning & Management

    Automating shift fulfilment to reduce operational costs

Our Clients

How can we help?

Fully automate communication flows between your business systems and stakeholders through text, email, and voice messaging.

Please do not hesitate to get in touch either by email, consultation request, or a phone call if required.