Shift Planning & Management

Hospitality & Leisure

Automate shift planning to reduce operating costs and limit non-attendance

Shift planning is a key element of a business’ operations and requires efficient management to keep operating costs in check. Boomerang’s solution for workforce management is a proven tool that helps achieve greater shift planning efficiency for an organisation serving the hospitality or leisure industry.

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Shift Planning & Management

Boomerang allows scheduling software to automatically notify staff with the details of any new shifts, including an option to either accept or reject it. Any accepted shifts are automatically scheduled and assigned to the staff member(s) accepting, with an automated notification triggered to other recipients advising that shift has been taken.

Any rejected shifts are automatically offered to a waiting list of other available staff members until the required quotas have been filled. Prior to the shift, a reminder message is sent out, reducing both late attendance and DNAs.


  • Limit the impact of service disruption and reputational damage
  • Automate re-scheduling to alleviate the impact on internal resources
  • Rapidly notify customers of disruption
  • Deliver a pro-active approach to the management of service disruption
  • Empower the customer easily reschedule


  • Facility Management
  • Restaurant & Bar Staffing
  • Team Availability

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