Shift planning is a key element of a business’ operations and requires efficient management to keep operating costs in check. Boomerang’s solution for workforce management is a proven tool that helps achieve greater shift planning efficiency for an organisation serving the hospitality or leisure industry.
Boomerang allows scheduling software to automatically notify staff with the details of any new shifts, including an option to either accept or reject it. Any accepted shifts are automatically scheduled and assigned to the staff member(s) accepting, with an automated notification triggered to other recipients advising that shift has been taken.
Any rejected shifts are automatically offered to a waiting list of other available staff members until the required quotas have been filled. Prior to the shift, a reminder message is sent out, reducing both late attendance and DNAs.
Limit the impact of service disruption and reputational damage
Automate re-scheduling to alleviate the impact on internal resources
Rapidly notify customers of disruption
Deliver a pro-active approach to the management of service disruption
Empower the customer easily reschedule
Restaurant & Bar Staffing
Fully automate communication flows between your business systems and stakeholders through text, email, and voice messaging.
Please do not hesitate to get in touch either by email, consultation request, or a phone call if required.