A specialist in the management and allocation of ad-hoc shift work to its bank of temporary workers used a team of staff to manage the allocation of shifts. SMS notifications (triggered manually from a ‘scheduling’ application) and telephone calls were used as the primary means of contact but were proving costly and shift-occupancy was failing to reach the targeted level.
Accepted shifts are automatically scheduled and rejected shifts offered to the remaining bank of workers. This has enabled ‘occupancy’ targets to be reached, and by automating the entire process, no longer requires a team of staff on the telephone.
Automate allocation of shifts to reduce operating costs
Allow temporary workers to claim shifts to improve employee satisfaction
Optimise effieicy and reduce quota of unfulfilled shift
Temporary nursing staff (Hospitals, Care homes)
Restaurant staff (Waiters, Waitresses)