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Access Boomerang's range of messaging applications from MS Dynamics CRM

Microsoft Dynamics CRM Plug-in, for access to all of Boomerang’s SMS messaging solutions.
Create bespoke messaging solutions within Microsoft Dynamics CRM 2011, 2013, 2015 & 2016.

Boomplugin ™

Our SMS plug-in for MS Dynamics CRM Online and OnPremise (including IFD) provides quick and easy access to a range of messaging solutions:

2-Way ‘Intelligent’ messaging – Using patented technology that tracks and matches all responses with outbound messages

2-Way campaign messaging – Using a long or short SMS number associated to a CRM queue to manage responses

1-Way broadcast messaging – Using a configurable message originator (e.g. your company name)

1-Way campaign messaging – End user initiated campaigns using a long or short SMS number

The plug-in provides access to manual sending via the Activity entity and slots seamlessly into the CRM workflow builder, allowing our range of messaging solutions to be implemented according to your specific business needs. Crucially, when used within CRM workflows you will have the ability to automate many of the day to day business processes that involve communication with distributed staff, agents or employees.

Benefits

Introduce automated workflows into CRM using SMS to reduce admin burden

Automate management of Service Activities – reduce ‘no shows’

Increase the longevity and value of Dynamics CRM software

Extend CRM engagement to any mobile device

Quick and simple installation as a managed solution

Optimise customer engagement using most effective comms channel

Reduce operational overheads

Example Messaging Applications

By enabling automation, Intelligent Messaging introduces substantial value and benefits into a range of business applications.

1-way & 2-way Message Broadcasting

Intelligent 2-way Messaging

Inbound Messaging Campaigns

Multi-Channel messaging

Critical Alerting & Escalation

Start your trial today

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Boomerang

Automated digital communications over SMS, Email and Voice messaging.

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Boomalert

Control the end-to-end management of critical incident communications

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Boommail

Send 2- way SMS and Voice messages directly from your email client

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Boomflow

Streamline resources using 2-way digital communications

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Boomcast

A smart messaging interface used to manage your mobile campaigns

Find out more

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Boomplugin

Interact and engage with CRM customers using SMS