In a target driven environment, it is vital to focus on opportunities providing the best chance of delivering results.
Using Boomerang’s interactive mobile messaging enables promotional activity to be quickly distributed to an existing customer base, offering a reply option to register interest. Where a face-to-face meeting is required with the customer, a message containing a set of appointment dates is sent to the customer by SMS, allowing the customer to reply to select their preferred date and time. A reminder message is sent prior to the appointment, including a reply option to cancel the appointment. In the event of a cancellation, a set of alternative dates is automatically issued and the appointment schedule is updated.
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