Given the importance of customer retention in a highly competitive market, creating a competitive advantage is crucial.
Boomerang’s messaging solutions bring additional value to different financial service offerings in the market, by empowering the customer with information and control. Boomerang can help to automate notifications by SMS or Email providing important real-time information such as balance updates or and payment reminders. Notifications of individual transactions may also be triggered to help a customer to quickly identify any suspicious activity on their account. Where legitimate transactions are blocked, Boomerang notifies the customer, whilst also offering a reply so that the customer verified and complete transactions from their mobile device.
Provide important account information to help customers manage finances
Tighten account security using transaction notifications
Speed up authentication of blocked transactions to allow completion during purchase
Empower the customer to easily unblock transactions
Apply the required ‘layers’ of security based on specific transactions using multiple messages
Current account transactions
Credit card transactions
Trading / Brokerage account transactions