Adding Service Value and Security

Preventing fraud and automating approval of 'blocked' transactions


Given the importance of customer retention in a highly competitive market, creating a competitive advantage is crucial.

Try our interactive SMS process example for Adding Service Value and Security

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Adding service value and security

`` Approval of card transaction



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See how Boomerang handles this use case

Click the start process button and follow the instructions

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Boomerang’s messaging solutions bring additional value to different financial service offerings in the market, by empowering the customer with information and control.  Boomerang can help to automate notifications by SMS or Email providing important real-time information such as balance updates or and payment reminders. Notifications of individual transactions may also be triggered to help a customer to quickly identify any suspicious activity on their account. Where legitimate transactions are blocked,  Boomerang notifies the customer, whilst also offering a reply so that the customer verified and complete transactions from their mobile device.

Benefits to your business

Provide important account information to help customers manage finances

Tighten account security using transaction notifications

Speed up authentication of blocked transactions to allow completion during purchase

Empower the customer to easily unblock transactions

Apply the required ‘layers’ of security based on specific transactions using multiple messages

Example Applications

Current account transactions

Credit card transactions

Trading / Brokerage account transactions

Finance

  • Adding Service Value and Security

  • Support Critical IT Infrastructure

  • Optimising Cost To Serve

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Relevant Solutions

  • Instant Authentification

    Automate validation of ‘flagged’ transactions

Our Clients

How can we help?

Please do not hesitate to get in touch either by email, consultation request, or a phone call if required.