Intelligent 2-Way Messaging

Intelligent 2-way messaging is a next generation SMS service, driving real-time automation into business SMS communications.

A remote device can be fully integrated with an organisation’s business applications over SMS because all outbound messages and responses are matched, regardless of the quantity sent, and the order by which they are sent. This allows an organisation to run multiple concurrent conversations with the same end user or across any number of end users.

This allows fully interactive conversational messaging between an organisation and its customers or stakeholders, delivering a seamless engagement for the end user, whilst driving down operating costs for the business.