Intelligent Messaging is all about driving real-time automation into business communication workflows, using a recipient’s response as the trigger.
A remote device can be fully integrated with an organisation’s business applications over SMS. This is because all outbound messages and responses are matched, regardless of the quantity sent, and the order by which they are sent.
Why is this unique? Existing 2-way messaging solutions can only match a message with a reply if the recipient responds to one message before the next is sent, a problem which has prevented SMS being used in fully interactive communication processes.