boomApps

boomWeather is an out-of -the-box solution that can be easily integrated into your company messaging systems.  Making a few simple selections allows alerts to be quickly tailored to the relevant stakeholders, so that alerts are delivered to those recipients via their preferred communication channel. Preferences are set according to the areas within which a recipient travels, along with the severity of the weather event, and as no user training or specialist software is required, the solution can be quickly deployed.

boomApp Connect is an Intelligent 2-way, digital messaging solution for the Power Platform. For organisation’s looking to access the next generation of mobile messaging solutions, our connector provides the ability to build workflows from existing applications such as CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. It enables conversational messaging which is driven by subject rather than time, achieving true automation and enabling fully interactive and seamless engagements, without the end user having to change their behaviour. An end user’s response can be relied upon to trigger the next step of an interactive and ‘frictionless’ engagement.

Managing remote working and often vulnerable staff can be time consuming and costly, with no margin for error. Apps and bespoke software can be expensive to purchase and administer across a widespread user base (and rely on an individual installing and using an app, if they are using their own device). Boomerang’s solution for lone working is easily adopted and made instantly accessible to lone workers. If a lone worker has failed to respond to an automated message, alerts can be quickly escalated across individuals or teams, and via multiple communication channels, to ensure that immediate action is taken when every second counts.

Traditionally, SMS communications between Dynamics and an organisation’s stakeholders have served to notify and inform, rather than interact and automate. Boomerang’s plug-in for Dynamics 365 overcomes this limitation by ensuring all SMS activities and their associated responses are matched. By leveraging Boomerang’s patented 2-way SMS technology, an SMS reply is now capable of driving real-time automation into a whole range of Dynamics workflow processes. Messaging can be initiated manually by system users, trigger by workflows or even by end users submitting messages directly into Dynamics queues.

Making a few simple selections allows alerts to be quickly tailored to the relevant stakeholders. Recipient preferences are set according to the road, the route, the region, the nature of the delay or the severity of the delay which ensures that a recipient will only receive alerts relevant to them and via their preferred communication channel. As no end user training or specialist software is required, the solution can also be quickly deployed.