Intelligent Voice Messaging

Adopting Boomerang’s voice messaging software offers a quick and easy way to extend communication reach and to drive deeper engagements with customers.

By targeting either mobile devices or landlines, voice broadcasts are an ideal way to reach more customers, to issue reminders, alerts or confirmations. Many organisations are also using Boomerang’s voice messaging services to build interactive customer journeys, which help to manage a range of business requirements, from customer surveys and support requests to debt recovery.

Voice messaging is a versatile tool to incorporate a multi-channel communication strategy, which can be used for:

• Message Broadcasts
• Interactive customer journeys
• Automated call-backs
• Conferencing