Case Studies

Case studies tell a storey, and our hope is that one or more will resound with organisations thinking of joining the Boomerang family of customers. 

There are organisations such as one of the largest police forces in the UK that use and are reliant on our services, but we cannot talk about them….it’s the first rule. 

Below are some examples of customers who have used or are using Boomerang and hopefully the examples will be helpful in allowing you to decide to use Boomerang but remember there are so many more so do reach out to us if you want to know more. 

MOD (3DIV)

Being in a state of continual operational readiness, the ability to quickly and efficiently disseminate information to stakeholders is critical to the smooth running of operations. 

Giving 3 Div the ability to build control and execute unique communications workflows to manage the distribution of critical messaging at times of stress, help manage the mustering of personal and associated communications, delivering an improved and more efficient service

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Agilent Technologies

Supporting the distribution of messages to remote staff.

Supporting field engineer operations, Boomerang helped Agilent manage control and deliver critical messaging to engineers in the field, and empowered office staff to engage, manage and ensure the safety of the staff and stakeholders.

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Lineas

Ensuring the safety control and management of rolling stock across Europe.

Being a critical logistics supplier across Europe the safe running of its rolling stock and timely delivery of goods is essential for not only Lineas but its many customers across Europe. The timely delivery of communications and necessary information ensured the smooth running of the operations, and the ability to react quickly to adverse events. 

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Capita PIP

Ensuring the timely distribution of messages was essential in keeping people on benefits aware of their payments and requirements. 

Boomerang supported Capita with its contractual responsibilities in maintaining and fulfilling its obligations to DWP and ultimately its customers. It was critical messaging went out without delay and efficiently to ensure the smooth running of payments, and to help manage the call centre operations  

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Oneserve

With a partner relationship of over a decade, Boomerang delivers critical communications to many different use cases required by Oneserve’s customers.  

Delivering automated two-way communications into Oneserve’s service management solution has delivered cost savings and improved services to our partners customers and processes.

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Quadranet

Ensuring the table is booked and providing the ability to change, rearrange, and cancel are all part of the service.

With decades of service Boomerang is a proud partner helping Quadranet deliver thousands of daily booking confirmations to some of our best loved restaurants around the UK.

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University of California and San Fransico

Reaching the most vulnerable in a timely manner can be challenging at the best of times, but with SMS we managed it 

UCFC came to us with a problem that we helped resolve. For the purpose of a medical trial they needed to easily and efficiently reach a transient population, Boomerang provided the means and capability to make this happen and did so successfully.

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British Army (20AI BDE)

We are so proud to support the British Army and the vital work they and all personnel do to keep our country safe. 

Boomerang has been supplying the MOD for over a decade, and the knowledge and experience we have gained providing for this contract have become core to many of the solutions we provide in our application. 

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