Organisations have a clear duty of care to their staff and, in many cases, to contractors, stakeholders, and customers. The challenge is how to meet that responsibility in a way that is effective, practical, and actually adopted.
Requiring individuals to download and maintain tracking apps on personal or even corporate devices introduces friction. Adoption drops, compliance becomes inconsistent, and in critical moments, that gap creates risk.
Boomerang’s Lone Worker solution removes that barrier.
Built on a secure, SMS-based model, it enables organisations to monitor and support lone or vulnerable workers without requiring any app installation. Users can be invited into monitoring workflows or request support directly, with the entire process managed through configurable rules set by the organisation.
Once active, the system automatically manages check-ins, responses, and escalation paths. If a worker fails to respond within the defined parameters, Boomerang triggers an escalation, ensuring the situation is brought to the attention of the appropriate teams without delay.
Everything is visible and controllable through the Boomerang interface, including real-time mapping of active sessions and events. Teams can engage, intervene and manage incidents as they develop, with full oversight throughout.
The platform also supports the inclusion of critical contextual data, ensuring operators have the information they need to respond effectively. Communication can escalate across channels, including messaging, voice and video, with full event tracking and reporting built in.
The result is simple: higher adoption, reduced risk, and confidence that duty-of-care obligations are being met without adding friction for the people you are trying to protect.
Lone Worker within Boomerang can also be combined with:
• Monitoring
• Events
• APIs
• Professional Builder
