Boomerang Products

A feature rich environment for 2-way digital company messaging

Manage mobile campaigns from a versatile online SMS email and voice messaging application.

boomCast is the ideal tool for messaging online, providing access to a range of mobile messaging solutions that help to drive communications such as business text messaging with a target audience. The intuitive interface provides an organisation to quickly leverage the benefits of multi-channel digital communication services by reducing the administrative burden, increasing operational capacity and improving productivity.

Limit the impact of critical incidents through effective planning and automation of messaging for business communications

boomAlert provides organisations with the ability to coordinate their incident communications triggered during critical events, resulting in the streamlining of incidents and service management processes. Delivering a comprehensive messaging system solution, boomAlert ensures that relevant stakeholders are alerted in real-time and empowered to make informed choices during a critical event, reducing resolution timescales.

Conversational Email-to-SMS and voice messaging from an email client, without the need for software, training or even numbers.

The ability to access digital communication services from a user’s email client brings significant value to an organisations messaging online system boomMail delivers a secure, compliant SMS and voice online messaging solution to a widespread user base, from any email application or client. Using ‘Intelligent’ messaging, 2-way conversations are managed automatically, with communication threads grouped by subject rather than time. As all company messaging communications are recorded locally, boomMail provides the ideal corporate SMS and voice messaging solution which is fully compliant.”

Build interactive customer engagements into multiple messaging communication channels

Providing customers with convenience and choice is key to a positive experience and customer retention. boomEngage empowers organisations to build fully interactive customer journeys through company messaging, automating engagements across many communication messaging services and creating a seamless experience for the end-user whilst reducing an organisation’s cost to serve.

The ideal messaging tool to ensure control of incident communications in real-time.

boomInform is an online messaging platform used for the rapid distribution of communications during an incident or critical event. By cleverly linking company assets, contacts associated to those assets and the messaging communication templates to be used when an incident occurs, the process of initiating and updating communications over the course of an incident is seamless, helping to reduce stress and streamline the process when the pressure is on.

Automate the distribution and fulfilment of work opportunities to a bank of full time or temporary staff

boomFlow overcomes the challenges associated with managing the availability of resources, using digital communications to automate the distribution and fulfilment process for any scenarios requiring large scale personnel management. Co-ordinating the messaging to teams of resources and managing availability, boomFlow is a critical component of a company messaging system to fulfil en masse communications and distributions of resources.