It is becoming increasingly hard to filter the wheat from the chaff in connected environments, and when you do, the software managing it is either woefully lacking in the tools it provides to manage the notifications or can often be overkill with a level of complexity and cost that causes its own problems.
Boomerang has approached this in the most efficient way possible, empowering its customers to connect to, interpret, escalate and control the notifications that come from networks, network-connected devices, machines and monitors, checking the failure and escalating to a predefined process of communication, management and control.
Managed through Boomlogic’s mapping software, each event is visible, can communicate with affected assets, contracts, and groups, update in real time, issue tickets, and intercede to enable manual management of the event. It can even run the Service Level communications to your customers.
We have achieved this by focusing on communications and working backwards, resulting in a complete and effective capability at a surprisingly low cost.
Come give us a go.
