Critical Alerting & Escalation

Whether you have invested in help desk ticketing or escalation management software, or are simply looking for a viable solution to manage your critical corporate notifications – we can help.

Utilising the Intelligent SMS capabilities of Boomerang, we ensure that the required alerts get to their destinations by escalating across individuals and groups, as well as by multiple communication channels. Making the communication flow fully interactive, allows responses to be used to provide visibility into incident progress, ensuring that the right people have access to the right information exactly when they need it.

Unlike any of our competitors, we can automatically manage multiple notifications to multiple recipients simultaneously over the same communications channel, enabling the best possible outcome at a time of crisis.

Interfaces

API

SMTP

GUI

Plug-in

Access

Messaging Applications

  • 1way 2way messaging applications SMS Boomerang

    1-Way & 2-Way

  • Email 2 SMS Messaging Boomerang

    Email 2 SMS Messaging

  • Intelligent 2 way messaging SMS applications Boomerang

    Intelligent 2-way Messaging

  • Inbound messaging SMS applications Boomerang

    Inbound Messaging Campaigns

  • Multi channel messaging SMS applications Boomerang

    Multi-Channel Messaging

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    Critical Alerting & Escalation

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    International Campaigns

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    Microsoft Outlook & OMS Messaging