Boomerang Triage

Addressing public safety and critical communications Public safety and the management of emergency communications are of paramount importance.  Getting it right quickly can often mean the difference between life and death. Crisis situations and emergencies impact both the private and public sectors and both streamlined incident...

Boomerang launches the Triage turnkey solution at the Optimizing Call Centres Summit in Barcelona. The Boomerang team is just back from a successful trip to Barcelona attending the 8th Annual "Optimising Call Centres" summit (OCCsummit) to launch its new Triage turnkey solution, that took place from October...